Privacy Policy

Campus Dad ("we," "us," or "our") is committed to protecting the privacy of the families and students who use our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you contact us or submit a service request, we may collect:

• Name and contact information (phone number, email address)
• Student name and campus address or location
• Description of the help needed
• Payment information (processed securely through third-party providers)
• Communications with us via phone, text, or email

We do not collect sensitive personal information such as Social Security numbers, government ID numbers, or financial account details beyond what is necessary to process payment.

2. How We Use Your Information

We use the information we collect to:

• Schedule and fulfill service requests
• Communicate with you about your service
• Process payments and send receipts
• Respond to questions or support requests
• Improve our services and customer experience
• Send occasional updates or offers (you can opt out at any time)

3. How We Share Your Information

We do not sell your personal information. We may share it only in these limited cases:

• Service fulfillment: We share relevant details (name, location, job description) with the Campus Dad helper assigned to your request.
• Payment processing: Payment information is handled by trusted third-party processors and is never stored on our servers.
• Legal obligations: We may disclose information if required by law or to protect the safety of our users or helpers.

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you'd like us to delete your data, contact us at [email protected] and we'll take care of it promptly.

5. Cookies & Website Analytics

Our website may use basic analytics tools to understand how visitors use the site (e.g., which pages are visited most). We do not use advertising trackers or sell browsing data. You can disable cookies in your browser settings at any time.

6. Children's Privacy

Our services are intended for college students (ages 18+) and their parents or guardians. We do not knowingly collect information from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will delete it immediately.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected] or call (541) 203-0002.

8. Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. We encourage you to contact us directly by phone for anything especially sensitive.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• Email: [email protected]
• Phone: (541) 203-0002
• Service Area: Eugene & Springfield, OR / Corvallis & Albany, OR